 |
MCS Melinda's Computer Services
is a small home based business located in the heart of beautiful
downtown Corona, California. Melinda has lived in Corona with
her family since 1983.
Melinda, received a degree in Computer
Information Systems in 2001. She began her career as an intern
for a company in Ontario, California. At this time, Melinda was
going to school full time and working as a Help Desk Analyst. |
As a Help Desk
Analyst , Melinda's job responsibilities were:
- First Level support for users.
- Keeping current all MIS Departmental Documentation including
information regarding department shipping receiving logs,
FAQ’s database and system specific procedural information
- Supported applications such as MS Word, MS Excel, MS Access,
MS Exchange (e-mail), Adobe Photoshop, Corel Draw, QuarkXPress
and applications written in Progress and Visual Basic
programming languages
A year later, Melinda received her second promotion to System
Administrator. Her job responsibilities were:
-
Managed and maintained records for
third party company running 1st, 2nd and 3rd level support for
users
-
Had oversight of records for
company IT inventory and supplies
-
Participated in major projects
involving both hardware and software aspects of IT Technology by
utilizing Microsoft Project 2003
-
Maintained and managed network
devices, Citrix Servers, Exchange 5.5 Server, print and file
servers
-
Partnered with Vendors
specializing in Telecommunications Systems
-
Maintained Winterminals and
Neoware located in various offices throughout the United States
and Canada
-
Responsible for effectively
troubleshooting remote user problems via phone
-
Sustained remote
connectivity for traveling users
-
Hired, trained and supervised new
Help Desk Analysts
In 2006, Melinda moved on to another
company in the role of IT Consultant. Here she was responsible for
multiple small businesses ranging from a Veterinary Hospital, Real
Estate Offices, Engineering offices to Consulting Companies. Some of
her job responsibilities:
-
Responsible for determining and
meeting IT requirements for multiple, diverse small businesses
-
Services ranged from desktop
support to server and networking support
-
Contributed to the management of
hosted services such as Spam filtering, Hosted E-mail and Web
services
Melinda is now the owner and operator
of MCS Melinda's Computer Services. She is dedicated to providing
the highest quality service at affordable rates. Please feel
free to contact us with any question.
melinda@mcs-melindascomputerservices.com
1-951-415-9920 |
